PERMANENT COMMITMENT

Since its founding in 1974, ALFA has kept up a commitment to operating an ethical and responsible business that is respectful of its employees, the community and the environment. After 40 years of existence, the company remains convinced that this philosophy is the best formula for achieving the development to which it aspires.

Over the years, ALFA has strengthened its social responsibility efforts, focusing on areas that it considers to be most important for the communities where it operates. It has also evolved in its way of communicating this performance, adopting the reporting standards most commonly used by organizations around the world.

Accordingly, ALFA has prepared its corporate social responsibility reports by applying the criteria, parameters and methodology developed and established by the Global Reporting Initiative (GRI).

This document was prepared according to that organization’s G4 reporting standards. The following are the results of ALFA’s materiality analysis, which identifies the most relevant aspects relating to the company’s activities according to its various stakeholders. The study was conducted by an independent firm, in coordination with ALFA’s social responsibility areas. The results of this study will enable the company to continue fine-tuning its corporate responsibility strategy in the future.

Following is the result of the materiality study, showing the 13 issues found as most relevant for ALFA’s stakeholders and of greater impact for the company.

carta del presidente del consejo y del director general

A RESPONSIBLE MARKETING

B ENERGY ECO-EFFICIENCY

C CLIMATE CHANGE AND EMISSION STRATEGY

D WATER MANAGEMENT

E ENVIRONMENTAL MANAGEMENT

F LABOR PRACTICES

G RELATION WITH NGO´S AND REGULATORY AGENCIES

H CUSTOMER AND SUPPLIER RELATIONS

I HEALTH AND SAFETY

J WEALTH MANAGEMENT

K RISK AND OPERATION STRATEGIES

L INVESTOR RELATIONS

M COMMUNITY ENGAGEMENT