ALFA operates within an ethical and responsible framework. This includes continuous interaction with stakeholders for the purpose of understanding their needs and concerns.

ALFA’s social responsibility programs and initiatives have improved over the years to respond more closely to stakeholder’s expectations.

ALFA’s way of communicating this performance has also evolved to adopt the reporting standards most commonly accepted by organizations around the world. Accordingly, ALFA has prepared its corporate social responsibility report by applying the criteria, parameters and methodology developed and established by the Global Reporting Initiative (GRI).

As part of this effort, ALFA conducted a materiality analysis in 2015, which allowed it to identify its stakeholders’ most important opinions and expectations regarding the company’s activities. This allows it to prioritize the most relevant aspects resulting from that analysis.

The study was conducted by an independent firm, in coordination with ALFA and its companies’ social responsibility areas.